Service & After-Hours Support
(864) 299-1821
INSTALLATION, INSPECTION & EQUIPMENT SERVICE
SERVICE THAT KEEPS YOUR EQUIPMENT MOVING
From installation and inspections to preventive maintenance, repairs and load testing, HSI supports material handling equipment throughout its service life.
EXPERIENCED FIELD TEAM
Technicians who understand industrial lifting equipment and real operating environments.
PREVENTIVE SUPPORT
Inspection and maintenance programs focused on reliability, safety and uptime.
EMERGENCY REPAIRS
Responsive support when equipment problems interrupt your operation.
LIFECYCLE SERVICE
Support from installation through modernization, replacement and future upgrades.
COMPLETE EQUIPMENT SUPPORT
SERVICE FOR EVERY STAGE OF THE EQUIPMENT LIFECYCLE
Material handling equipment needs more than occasional repair. Proper installation, routine inspection, preventive maintenance, testing and timely upgrades all contribute to safer operation and more dependable performance.
HSI provides those services through one experienced team, helping customers maintain equipment from initial installation through years of daily operation.
INSTALLATION
Professional installation and commissioning help ensure new material handling equipment is properly integrated, tested and ready for operation.
•
New equipment installation
•
System commissioning
•
Equipment replacement
INSPECTIONS
Thorough equipment inspections help identify wear, damage and potential safety concerns before they develop into larger operational problems.
•
Scheduled crane inspections
•
Hoist and lifting equipment inspections
•
Equipment condition documentation
PREVENTIVE MAINTENANCE
Planned maintenance helps reduce unexpected failures, extend equipment life and keep critical lifting systems operating reliably.
•
Scheduled maintenance programs
•
Lubrication and adjustments
•
Wear-component evaluation
REPAIRS
When equipment fails or performance begins to decline, experienced troubleshooting and repair help restore safe, dependable operation.
•
Mechanical repairs
•
Electrical troubleshooting
•
Hoist and crane repair
LOAD TESTING
Professional load testing helps verify lifting equipment performance after installation, modification, repair or when testing is otherwise required.
•
Crane load testing
•
Hoist load testing
•
Aircraft jack testing
PARTS & UPGRADES
Replacement parts and modernization can improve reliability, control and performance while extending the useful life of existing equipment.
•
Replacement components
•
Controls and electrification
•
Equipment modernization
PREVENTIVE EQUIPMENT CARE
PREVENT DOWNTIME BEFORE IT STARTS
Unexpected equipment failures can disrupt production, create safety concerns and turn a manageable maintenance issue into an expensive repair.
Regular inspections and preventive maintenance give your team an opportunity to identify wear, damage and developing problems before they affect the operation. HSI can help establish a service approach around the equipment, usage and needs of your facility.
01
INSPECT
Evaluate equipment condition and identify wear, damage or developing problems.
02
MAINTAIN
Address routine service needs, adjustments, lubrication and wear components before they become larger problems.
03
DOCUMENT
Maintain a clearer record of equipment condition, service activity and issues that require attention.
04
RECOMMEND
Prioritize repairs, replacements or upgrades so maintenance decisions can be planned instead of becoming emergencies.
THE GOAL: SAFER EQUIPMENT, FEWER SURPRISES AND MORE PLANNED UPTIME.
TROUBLESHOOTING & REPAIR
WHEN EQUIPMENT GOES DOWN, GET THE RIGHT TEAM INVOLVED
Even with a strong maintenance program, equipment problems can still happen. When a crane, hoist or material handling system stops operating correctly, fast diagnosis is only part of the solution.
HSI technicians can help identify the cause of the problem, determine what is needed to restore operation and address the underlying issue rather than simply treating the symptom.
01
TROUBLESHOOT
Evaluate symptoms and equipment condition to narrow down the source of the problem.
02
IDENTIFY
Determine the failed component, underlying condition and work required to restore operation.
03
REPAIR
Complete the mechanical, electrical or component work needed to return the equipment to service.
04
VERIFY
Check operation after the repair and identify additional issues that may require attention.
AFTER-HOURS EMERGENCY SERVICE
For urgent crane, hoist, or material-handling service needs outside normal business hours, call our main line at (864) 299-1821. After-hours service calls are handled through this number.
ONE TEAM ACROSS THE EQUIPMENT LIFECYCLE
KEEP SERVICE DECISIONS CONNECTED, NOT ISOLATED
Inspections, maintenance, repairs, testing, parts, and modernization all reveal something about the condition of your equipment. Working with one experienced service team helps turn those individual service events into a clearer plan for keeping critical lifting systems safe, dependable, and productive.
01
KNOW WHAT NEEDS ATTENTION
Inspection and service findings help identify wear, recurring issues, and components that should be monitored, repaired, or replaced.
02
PLAN THE RIGHT NEXT STEP
Maintenance, repairs, parts, testing, or modernization can be prioritized around equipment condition, operating demands, and the needs of the facility.
03
STAY SUPPORTED AS NEEDS CHANGE
HSI can support equipment from installation through routine service, urgent repairs, testing, upgrades, modernization, and eventual replacement.
NEED SERVICE?
KEEP YOUR EQUIPMENT MOVING.
Whether you need an inspection, scheduled maintenance, repairs, testing or equipment upgrades, HSI can help you get the right service team involved.